IQPD
PRIVACY POLICY – IQPD Sp. z o.o.
1. General Information
1.1. The Controller of your personal data is IQPD Sp. z o.o., based in Kraków, Poland, VAT No. 6793106021, hereinafter referred to as “IQPD”, “the Company”, or “the Controller.”
1.2. This Privacy Policy describes how we collect, process and protect personal data of users accessing the website krakowairporttransfer.pl, submitting booking forms, contacting us by email, phone, WhatsApp or using our transportation services.
1.3. IQPD processes personal data in accordance with: • GDPR (EU Regulation 2016/679), • Polish data protection laws, • Telecommunications law.
2. Types of Data Processed
IQPD may process the following categories of data:
2.1. Booking and service-related data
• name and surname, • phone number, • email address, • flight number, • pickup and drop-off addresses, • number of passengers, • luggage details, • service preferences, • company details (for invoicing), • VAT information (if applicable).
2.2. Website and technical data
• IP address, • device identifiers, • browser type and version, • cookies, • analytics data (Google Analytics or similar tools), • marketing tags (Meta Pixel, Google Ads – if enabled).
2.3. Payment-related data
• payment method details (we do NOT store full card numbers), • invoice information, • billing information for corporate clients.
IQPD does not process sensitive personal data (special categories).
3. Purposes and Legal Bases for Data Processing
3.1. Booking and provision of transportation services
Including confirmations, changes, operational contact, and execution of the journey. Legal basis: GDPR Art. 6(1)(b) – performance of a contract.
3.2. Invoicing and accounting
Legal basis: GDPR Art. 6(1)(c) – legal obligation.
3.3. Responding to inquiries
via telephone, WhatsApp, contact form or email. Legal basis: GDPR Art. 6(1)(f) – legitimate interest (communication with users).
3.4. Marketing of our own services
(manual responses, follow-ups to inquiries; no automatic newsletters). Legal basis: GDPR Art. 6(1)(f).
3.5. Website analytics, performance improvement and user behavior analysis
Legal basis: GDPR Art. 6(1)(f) – website optimization.
3.6. Establishment, exercise or defense of legal claims
Legal basis: GDPR Art. 6(1)(f).
IQPD does not run automated decision-making that produces legal effects for the user.
4. Data Sharing
IQPD may share data with:
• IT and hosting service providers, • payment operators, • accounting services, • transport partners performing services on behalf of IQPD (if applicable), • public authorities when required by law.
IQPD does NOT sell personal data to third parties.
5. Data Retention Periods
• booking and invoicing data – 6 years (legal requirements), • contact form / email conversations – up to 12 months, • analytics data – up to 26 months, • complaint-related data – 3 years.
Once the period expires, data are deleted or anonymized.
6. Cookies & Tracking Technologies
The website may use the following types of cookies:
6.1. Necessary cookies
Required for the correct operation of the website.
6.2. Analytics cookies (Google Analytics)
Used to improve website performance.
6.3. Marketing cookies (optional)
Meta Pixel, Google Ads tags — only if enabled by the user.
Users may manage or disable cookies in their browser settings.
7. Rights of the Data Subject
Under GDPR, users have the right to:
✔ access their data, ✔ rectify incorrect data, ✔ request deletion (“right to be forgotten”), ✔ restrict processing, ✔ data portability, ✔ object to processing based on legitimate interests, ✔ withdraw consent at any time (if applicable).
Requests may be sent to: 📧 info@iqpd.pl
If the user believes their rights are violated, they may file a complaint with their national Data Protection Authority.
For Polish residents: President of the Personal Data Protection Office (UODO).
8. Data Security Measures
IQPD applies appropriate technical and organizational security measures, including:
• SSL encryption, • access control, • secure servers, • password policies, • monitoring of potential breaches.
Data are processed confidentially and only by authorized personnel.
9. Transfer of Data Outside the European Economic Area (EEA)
Data may be transferred outside the EEA only when:
• necessary for IT services (e.g., Google, Meta), • protected by Standard Contractual Clauses (SCC), • the recipient ensures GDPR-level protection.
IQPD does not transfer data to third countries without safeguards.
10. Profiling
IQPD does not conduct automated profiling that produces legal effects for users. Analytics tools may segment data solely for performance analysis.
11. Changes to this Privacy Policy
IQPD may update the Privacy Policy due to legal changes or updates to our services. The newest version is always available on this page.
12. Contact Information
IQPD Sp. z o.o. Kraków, Poland 📧 info@iqpd.pl 📞 +48 662 905 905 🌐 iqpd.pl
Service Areas
- Krakow
- Balice (KRK)
- Katowice (KTW)
- Zakopane
- Warsaw
- Vienna
- Prague
- Gdańsk
- Wrocław
Contact
📞 +48 662905905
(24/7 Dispatch)
📧 info@iqpd.pl📍
IQPD Sp. z o.o.
ul. Jana Zamoyskiego81
30-519 Kraków, Poland
VAT ID PL6751452415
KRS 0000384807
REGON 121519100
IQPD — Premium Transport & LogisticsExecutive chauffeur services and European 40t transport.
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