Reliable, mission-critical ground transportation for airline crews, operational staff and disrupted passengers at Kraków Airport (KRK).IQPD supports airlines, crew control departments and handling agents with 24/7 crew transfers, IRROPS passenger movement and operational transport, fully coordinated with flight operations.
Operations Contact (24/7)📞 +48 662 905 905📧 ops@iqpd.pl
IQPD
For over 16 years, IQPD has supported time-critical operations at Kraków Airport (KRK), including disrupted flights, last-minute crew requirements, misconnect management and large-scale passenger movements.
Our in-depth knowledge of KRK airport procedures, traffic flow and operational constraints allows us to respond quickly, safely and efficiently in high-pressure scenarios.
Key Operational Capabilities at KRK Airport
IRROPS passenger relocation (cancellations, delays, diversions)
Crew recovery, repositioning and stand-by crew movement
Hotel ↔ airport coordination during disruptions
Night operations and unexpected schedule changes
Rapid deployment of vehicles for OPS teams
Direct coordination with handling agents and airport services
IQPD provides structured and scalable support during irregular operations, ensuring continuity of airline schedules and crew availability.
Real-time flight and ground monitoring
Automatic adjustments for delays, early arrivals and diversions
Transport planning aligned with crew duty and rest regulations
Immediate response during night operations and peak disruption windows
Continuous OPS communication until task completion
Mercedes-only fleet suitable for airline operations and crew transport scenarios:
Mercedes E-Class
Mercedes V-Class , Vans
VIP minibuses (up to 20 passengers)
Couches ( up to 50 passengers )
All vehicles are fully licensed, insured and operated by experienced chauffeurs trained for airport and airline environments.
Uniformed, licensed and airport-experienced drivers
Trained for crew transport, confidentiality and operational precision
Clear handover procedures and punctual execution
Consistent service standards across single and multi-vehicle deployments
Reliable and punctual transport for flight crews during layovers and crew rotations.
Immediate deployment for disrupted flights, misconnects and diversions.
Fast and coordinated transfers of replacement crew.
Transport for engineers, ground personnel and airport operations teams.
Managed relocation of stranded passengers during cancellations or diversions.
OPS, Crew Control or Handling submits transport request.
IQPD confirms ETA, vehicle allocation and driver details.
Continuous flight and ground operations tracking until completion.
Post-operation summary and documentation provided if required.
Consolidated monthly invoicing
Transport activity summaries
Clear documentation for airline accounting and OPS review
SLA-based cooperation available
Kraków Airport (KRK) and surrounding regions, including:
emergency diversions
inter-airport transfers
extended regional support during large-scale disruptions
Q1 (Crew): What services do you provide for airline crew operations?
A: We handle crew hotel ↔ airport transfers, crew positioning between hotels/airports, standby crew movements and ad-hoc operational transport — coordinated through a dedicated 24/7 contact.
Q2 (Crew): Do you support late-night / early-morning rotations and short-notice changes?
A: Yes. We support scheduled rotations and operational changes whenever possible, including early/late operations. Changes are coordinated through one operational contact path.
Q3 (Crew): How does booking and coordination work for airlines?
A: You share timing, pickup points and crew details (or a recurring schedule). We confirm execution, coordinate updates, and keep communication structured for ops and drivers.
Q4 (Crew): Can you reposition standby crew quickly?
A: Yes. We support standby crew positioning and replacements. Availability depends on timing and fleet load — we confirm quickly and propose the fastest workable plan.
Q5 (Crew): Do you offer direct billing / NET terms and consolidated invoicing?A: Yes. We support B2B billing and consolidated invoicing with documentation for airline administration. Contract rates and framework cooperation are available.
Q6 (Crew): What vehicles do you use for crew transport?
A: Vehicle assignment depends on passenger count and luggage needs (executive sedans and business vans). The vehicle class is confirmed per request and operational requirements.
Q7 (IRROPS): Do you support IRROPS passenger relocation?
A: Yes. We support disruption operations, including passenger relocation to hotels and transfers to alternate airports, coordinated via a dedicated 24/7 operational contact.
Q8 (IRROPS): Can you scale during diversions and cancellations?
A: We can deploy multiple vehicles and coordinate meeting points, passenger lists and routing. Scale and dispatch planning depend on the situation — we confirm capacity and execution steps quickly.
Q9 (IRROPS): What experience do you have with airline operations and disruptions?
A: We have supported airline operations for 16+ years and worked with 30+ B2B partners. During disruptions, we have supported the relocation of 5,000+ passengers (based on internal operational records).
Q10 (IRROPS): Can you also transport operational staff (engineers / ground ops)?
A: Yes. We can provide transport for engineering teams, ground handling staff and operational personnel as required by the situation.
License No 92/2019
(24/7 Dispatch)
IQPD Sp. z o.o.
ul. Jana Zamoyskiego 81
30-519 Kraków, Poland
VAT ID PL6751452415
KRS 0000384807
REGON 121519100
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